Why TonerInk

Will compatible cartridges TonerInk.co.nz supplied damage my printer?

  NO.    Will not.    TonerInk.co.nz has its own qualified manufacture base. (Unlike other supply is just a channel). It is ISO-9001 certified to maintain the quality of the cartridges they produce.  All of TonerInk cartridges are manufactured to the same standards as originals, meaning they are basically the same shape, size and volume, and therefore work perfectly.  The ink cartridge from TonerInk.co.nz will not damage your printer.


Will using compatible cartridges void the warranty on my printer?

    No, the NZ Commerce Act 1986 actually states that it is illegal for a manufacturer to require the consumer to use a particular brand of cartridge as this is deemed to be anti-competitive behaviour.      Furthermore under the Fair Trading Act 1986 it is illegal to state that you must use a particular brand of cartridge as this is misleading behaviour.   Your warranty covers manufacturing defects and is unaffected by the brand of cartridge that you use.


Why these cartridges from TonerInk.co.nz are so cheap compare with Genuine Cartridge?

     The genuine cartridges are so expensive, like an extortion!   Printer companies are selling printers at next to cost price, expecting you to buy their cartridges for outrageous prices.  A set of genuine cartridges often costs more than a printer.      To prevent customer buying a new printer instead of the cartridges, some cartridges supplied with a new printer are usually low capacity cartridges (less than 30% of the normal capacity).  Just to get you started.  

       Each wise customer is looking for a cheaper alternatives.  Why not try TonerInk.co.nz!


Do these cartridges hold as much ink as genuine cartridges?

      Yes, these cartridges are filled to the same level if not more than that in genuine cartridges.  

      On some models we manufacturer base will “overfill” the cartridge so it contains more ink than the genuine cartridge.  

      For some printers we also have available High Capacity cartridges which contain even more ink.


Do you sell genuine printer cartridge and printer related product?

  YES.    If you do like genuine cartridge, please search genuine + model for genuine cartridge at wholesale price directly to your door.     Or, you can use live chat (at the bottom right of the screen or call us 09-5760834 to let the expert help you to find the model.  


How about the print out quality?

      Please check it by yourself.  You can see the print test pages at http://www.tonerink.co.nz/Real

      Besides, we have risk free guarantee.   After you order and receive the cartridges, you can test them by yourself.   If you do not satisfied, you can return it to us within certain period and get refund (Please see below for the detail of guarantee).  

      So,absolutely ZERO RISK!

 

My printer requires cartridges with a chip will yours work for me?

      Yes, all our cartridges (except special DIY model) are built with chips (if need).   They are Plug & Play.   Use them just like using the genuine cartridge.  


What do I do if compatible cartridges don’t work in my printer?

    We sold tens of thousand cartridges every year.  They all work fine.   If you have the correct model cartridge, it should work.

    We have a detailed instruction available and support if you do have any problems.  In most cases it is as simple as running a cleaning cycle on your printer.  

    The faulty rate of the cartridge we supplied is less than 0.3%.  In a small number of cases you may encounter problems with the cartridges we sold, we will happily replace them (or refund if necessary).


Guarantee from TonerInk.co.nz

    TonerInk.co.nz guarantees the customer satisfaction. 

     *If the customer is unsatisfied with the cartridge we supplied with any reason or no reason, the customer can return it within 48 hours, we will provide replacement or refund (if necessary).  

     Beside, we have 180 days of warranty, if there is any quality problem with your toner or ink cartridge, we will offer you the replacement.  Customer satisfaction is our mission.


     *No reason return and replace/refund is apply to Tonerink brand premium A+ printer cartridge (ink cartridge or toner cartridge or drum cartridge) only.    Not apply to mouse / headphone / paper / printer / original cartridge / refillable cartridge / ciss system /  low cost no brand aftermarket cartridge etc.